我如何购买签证礼品卡?
你可以 购买签证礼品卡 在线. For more information about denominations or other frequently asked questions, visit our 签证礼品卡 页面.
我可以在分行办签证礼品卡吗?
不，签证礼品卡在银河游戏官方网的分支机构不提供.
在购买签证礼品卡时，会检查我的信用吗?
No.
Is the 签证 gift card connected to my credit or the credit of the person to whom I am giving the card?
No. 签证礼品卡不与任何人的个人信用绑定.
Why do you need my personal information if I am purchasing the card for someone else?
Your information protects your rights with the card if it is lost or stolen before the recipient receives it. It also enables the gift card recipient to call a Customer Service Representative and validate his/her identity as the gift card receiver.
如果签证礼品卡与我的个人信用档案没有关联, 你为什么要我的社会安全号码?
签证 uses this type of information when filing a dispute for an unauthorized purchase. 而你的社会安全号码是不需要的, it enables 签证 to better protect your dispute rights if your card is ever lost or stolen.
我可以在签证礼品卡上加留言吗?
Yes, we have several personalized messages that can be embossed on the 签证 gift card. 在购买过程中会提供一份清单.
我可以用什么付款方式购买签证礼品卡?
您可以使用银河游戏官方网发行的签证或MasterCard(信用卡或借记卡). 银河游戏官方网不接受其他机构发行的签证或MasterCard. 请注意，如果您使用信用卡，您将被收取现金预付费用.
我购买签证礼品卡会收取费用吗?
是的，购买签证礼品卡是要收费的. 购买和送货费用将在购买过程中显示.
我可以在网上取消订购签证礼品卡吗?
No. 一旦您提交了在线订单，就不能取消.
在我完成购买之前，网站就超时了. 我还会被收费吗?
If you were able to submit your purchase and you received a confirmation number, 你买东西会被收费的. 如果您无法点击“提交”按钮，系统超时, 你买东西不应该被收费.
多长时间能收到签证礼品卡?
After placing your order, please allow up to 10 business days to receive your 签证 gift card. If you requested Express Delivery, you will receive your 签证 gift card in 3-5 business days.
签证礼品卡将寄往哪里?
The 签证 gift card will be sent to you unless you specify a different address.
我可以把签证礼品卡寄到任何地址吗?
签证礼品卡可以发送到美国地址，包括APO和FPO地址. 他们不能发送到邮政信箱或国际地址.
如果我购买签证礼品卡，为什么我要保存我的个人资料?
通过保存你的资料, you can purchase additional 签证 gift cards in the future without having to enter your account information again. 此外，你可以 登录 并查看您的购买历史.
我如何激活我的签证礼品卡?
您可以通过以下两种方式激活签证礼品卡:打电话 866.543.9161 (你也可以在你的签证礼品卡激活贴纸上找到它). 使用语音应答系统是免费的. 如果您与呼叫中心代表通话，则需要支付费用. 你也可以 登录 使用您的签证礼品卡号码，然后单击“激活我的卡”.
我可以创建个人识别码吗??
Yes - you can create a pin on the Gift Card website by selecting "My Pin" under the My Settings tab.
你也可以 request one at the time you activate your card using the toll-free number on the sticker. 使用语音应答系统是免费的. 如果你在网站上激活你的卡，你需要打电话 866.543.9161 申请密码.
如果签证礼品卡一直没收到，我该怎么办?
如果您在14个工作日内没有收到信用卡，请致电 866.543.9161.
我的签证礼品卡上没有我的名字. 我还能用吗?
Yes, you can still use your 签证 gift card even though your name doesn't appear on the card. Make sure you sign the back of your 签证 gift card because a retailer will validate your identity by comparing your signature on the back of your 签证 gift card with the one on your receipt.
我必须接受这些条款吗 & 条件?
使用签证礼品卡即表示您接受 条款 & 条件.
我如何知道我的签证礼品卡的金额?
原值可以印在您的卡上或卡座上. 你也可以通过 签署的 或者拨打信用卡背面的免费电话.
为什么我要注册签证礼品卡?
这样做有几个好处:
- 它能让你在网上购物. Your registered address will serve as the billing address that retailers require.
- It enables representatives to more quickly assist you when you need assistance.
- It protects you if your card is ever lost or stolen, so that you can be reimbursed for funds lost.
我需要电子邮件地址来使用我的签证礼品卡吗?
No, you are not required to have an email address to make purchases with your 签证 gift card. 然而, your email address is useful if you forget your username or password on the website – it can be sent to you at the email address we have on file.
我可以用超过签证礼品卡余额的金额购物吗?
购买金额高于签证礼品卡余额, 使用你的礼品卡和另一种支付方式. If you attempt to make a purchase for more than the amount available on the card without another form of payment, 交易将被拒绝.
我可以在多个地方使用签证礼品卡吗?
Yes, you can use your 签证 gift card at multiple retailers long as there is a balance on the card.
我可以在网上使用签证礼品卡吗?
是的，你可以用签证礼品卡在网上购物. 银河游戏官方网建议您在网上购物前先注册信用卡. Some retailers will not process your purchase without a valid address registered to the card.
我可以用签证礼品卡在自动取款机或金融机构取现金吗?
不可以，您的签证礼品卡只能用于购物
我可以在结帐时用签证礼品卡取回现金吗?
No.
我可以在签证礼品卡上再充值吗?
不，一旦钱花完，卡就不能用了. 你可以随时购买新的礼品卡.
我如何查看我的签证礼品卡的余额?
要查看您的签证礼品卡余额， 登录 or call the toll-free number on the back of your card (a fee applies if you call).
如果我的签证礼品卡丢失或被盗，我该怎么办?
如果您的信用卡遗失或被盗，请与银河游戏官方网联系 800.562.0999 报告它.
签证礼品卡会过期吗?
是的，签证礼品卡自购买之日起七年内失效. 有效期印在您的卡上，方便参考.
我可以用现有的签证礼品卡购买新的签证礼品卡吗?
Yes, you can purchase a new 签证 gift card using your current 签证 gift card. There may be a charge for this purchase, which will be displayed when you order.
为什么我突然被收取不活跃费?
A monthly maintenance fee is waived until the card becomes inactive for 18 months. 如果你还有余额，而且你已经18个月没用过你的卡了, your card will be charged a monthly inactive fee for as long as there is a balance remaining on the card.
What is the difference between a pending transaction and a posted transaction?
Pending transactions are authorized transactions with a hold for the purchase amount until the transaction clears. 已结算的交易是指已在你的卡上结清的购买. There are some pending transactions that are more or less than the amount you actually spent. Some retailers place a pre-authorization amount to ensure the account is active and that you have enough money to cover the purchase. 一旦交易提交到您的帐户, 待处理的交易将在几个工作日内删除, 你可以再次使用这笔资金.
为什么我的实际余额与我的可用余额不同?
通常, your available balance is less than your actual balance because your available balance reflects purchases that have been authorized but have not yet cleared your account. 你的实际余额反映了你账户上所有已结清的消费.
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